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 Our Service Guarantee

We at SingaprePropertyConsultants.com, together with our Member Agents and associates are committed to helping you with all of your property requirements. We will provide you with our Service Guarantee as detailed below. Our Member Agents will listen to what is important to you and will develop a customized service plan that reflects your specific needs. 

Our Seller Services Guarantee

1. Agency Alternatives. Our Member agents will review the alternatives for agency representation that are available to you and to potential buyers - Seller Agency, Buyer Agency and Disclosed Dual Agency - and our representation of your interests in the different agency relationships.

2. Marketing Action Plan. Our Member agents will present to you for your approval a custom Marketing Action Plan - a formal written plan for marketing your property, based on your needs and input. This plan may include an open house, to be conducted when appropriate and as agreed to in advance with you.

3. Competitive Market Analysis. Our Member agents will provide you with a current Competitive Market Analysis, and will assist you in determining the most effective list price for your property.

4. Financing Alternatives. Our Member agents will show you various financing alternatives for buyers of your property, and discuss the likely impact of each alternative on your sale.

5. Estimated Proceeds. Our Member agents will furnish you with an estimate of the proceeds you can expect from the sale of your property.

6. Home Packaging. Our Member agents will develop a plan to enhance your property's ability to attract buyers.

7. Promotion to Other Brokers. Our Member agents will promote your property to other reputable, professional agents.

8. Multiple Listing Service. Our Member agents will prepare a plan for your property to appear in the local Multiple Listing Service. The information will be submitted by the date our Member Agents have selected for the property's debut on the market to achieve maximum impact.

9. Property Information. Our Member agents will make information on your property available to local and out-of-town buyers and prospects.

10. Direct Marketing. Our Member agents will prepare promotional materials regarding your property and arrange for their distribution to target market areas to attract potential buyers.

11. Advertising. Our Member agents will review with you a comprehensive advertising program designed to generate buyers’ interest for your property.

12. Marketing Activity Report. Our Member agents will provide you with regular Marketing Activity Reports to keep you informed of competitive market conditions, buyer activity, and the actions Our Member Agents have taken to market your property.

13. Home finding Process. Our Member agents will review with you the home finding process that buyers are most likely to follow, including financial qualifications, property selection, financing options and closing procedures.

14. Qualifying Buyers. Our Member agents will seek financial qualifying information on all buyers submitting a purchase offer. Our goal will be to pre-qualify or pre-approve the buyer through a reputable financial institution.

15. Purchase Offers. Our Member agents will review all purchase offers as they are presented, and Our Member agents will negotiate on your behalf to reach a purchase agreement with terms that are favourable and protective for you.

16. Closing the Sale. Our Member agents will monitor and inform you of the progress of the transaction, including the satisfaction of all contingencies and conditions during the entire transaction.

17. After-Sale Service.  Our Member agents will contact you after the closing to follow up on any remaining details or service needs. 

Our Buyer Services Guarantee

SingaporePropertyConsultants.com Member Agents and associates are committed to helping you acquire the property that is right for you. Our Member Agents will provide you with the service guarantees as detailed below and listen to what's important to you. Together we will develop a customized service plan that reflects your specific needs.

1. Buyer Counselling Session. Our Member Agents will conduct a buyer counselling session to discuss your needs and goals, and to plan the search for your property.

2. Buyer Agency Alternatives. Our Member Agents will discuss alternatives for agency representation that are available to you as a potential buyer - Buyer Brokerage, Seller Agency and Disclosed Dual Agency - and our representation of your customer interests in the different agency relationships.

3. Buyer Representation Agreement. Our Member Agents will present and explain to you the buyer representation agreement and the special services and benefits it offers.

4. Home Buying Process. Our Member Agents will explain the entire home buying process to you in advance and guide you through every step along the way.

5. Financial Pre-qualification.  Our Member Agents will offer to arrange a pre-qualification or pre-approval appointment with reputable financial institutions to identify your range of affordability and to increase your negotiating strength.

6. SingaporePropertyConsultants.com Team Search. Our Member Agents will present your property search criteria to other SingaporePropertyConsultants.com Member Agents. Our goal is to present you, when possible, with properties as they debut or before they appear on the open market.

7. Property Showing. Our Member Agents will show you properties that meet the criteria you have selected.

8. Property Evaluation. Our Member Agents will discuss features of a property that may affect its value and future resale.

9. Property Disclosure. Our Member Agents will review with you all inspection reports and other documents pertaining to the condition of the property, and answer all questions regarding physical conditions of the property which are known to us.

10. Review of Written Seller Disclosure. Our Member Agents will thoroughly review with you any seller's written disclosure statement to enable you to accept or specify the remedy for each condition or fault disclosed. Remedies for any disclosed faults should be addressed in the offer to purchase.

11. Estimate of Funds Required. Our Member Agents will provide you with a preliminary estimate of closing costs and down payment requirement anticipated in the transaction.

12. Offer Preparation. Our Member Agents will prepare a written offer on the property you choose to purchase, with terms and conditions approved by you.

13. Negotiation Strategy. Our Member Agents will prepare a negotiation strategy for the property you have selected, including a written Competitive Market Analysis.

14. Offer Presentation. Our Member Agents will endeavour to present your purchase offer directly to the seller in the presence of the listing representative.

15. Walk-through. Our Member Agents will accompany you on a thorough walk-through of the property (if one is provided for in the sales contract) before closing, and Our Member Agents will assist you in dealing with any problems discovered during the walk-through.

16. Closing the Sale. Our Member Agents will monitor and inform you of the progress of the purchase agreement, including the satisfaction of all contingencies and conditions during the entire transaction.

17. After-Sale Service. Our Member Agents will contact you after the closing to follow up on remaining details or service needs.

The following is a brief overview of the criteria used by SingaporePropertyConsultants.Com for selecting a Member Agent
  • They must be prepared work with other companies and agents involved in the selling/buying process that would help make the process easier or save money.
  • They have good knowledge of the market area that they are working in.
  • They come with strong testimonials and recommendations from clients.
  • They specialize in the area and service that they are enlisted to focus on.
  • They must sign a written guarantee documenting our expectations.
  • They must have an internet presence to provide sellers with an alternative.
  • They must be trained and certified by ColinTan Training & Consultancy.
  • They must not have received any complaints against them.
  • They must not have been terminated by any real estate agency.